The Town of Blacksburg is making the necessary investments in information technology and software, which through careful planning and technical execution will provide its citizens with a return on investment in the form of improved municipal services.

The primary functions of the Technology Department are:

• Delivering a reliable technology infrastructure
• Providing excellent customer service
• Maintain and improve current information technology systems

The following Mission Statement has been defined to provide focus and direction to the Technology Department and to our information technology partners. This helps us define expectations, manage the current IT environment, and to plan for the future.

Mission Statement

The role of the Technology Department is to ensure a reliable and secure information technology foundation so the town can provide its primary duties of public safety and public services. Our areas of focus are:

• Reliable, efficient, and secure government services
• E-Government initiatives
• Community outreach